At Miller Grace, your privacy matters.

Privacy policy

Miller Grace Recruitment Limited (company number 13268704)

Protecting your personal data is our priority. This privacy policy explains how Miller Grace processes and protects personal data about:

candidates who register with us for roles that we are managing for other employers and for roles at Miller Grace, or through our website, job boards, social media sites or other sources;
prospective candidates,
business contacts at our clients and suppliers

It also tells you about your privacy rights including your right to object to our processing. If you would like to contact us, please contact 0161 676 5225 or email [email protected]

Personal data we collect

Candidates When you register with us as a candidate to provide work finding services to you, we process your personal data, including but not limited to your name, contact details and information from your CV. Where permitted by law, we may also collect information relating to your health (for example, disability information for reasonable work adjustment purposes), diversity information, including race, ethnic origin, sexual orientation and religion (for equal opportunity monitoring purposes) as well as details of any unspent criminal convictions where required by a client or by us if you apply for a role with us.

We also obtain personal data about you from third parties, including,

referees – when you are offered a job;
former employers – to confirm dates of employment;
publicly available sources such as LinkedIn and social media sites to enhance the information we hold about you, in order to help us find more suitable roles for you;
clients to whom we have provided your CV and who have engaged with you as part of a job application or who have given feedback on your CV.

Prospective Candidates We collect personal data about you, including your name and contact details and professional biographical details obtained from publicly available sources such as LinkedIn and social media sites, so that we can contact you if we think you may be interested in our work finding services at a future date. We may also obtain your personal data through another candidate or an employer who recommends you as a contact.

Clients We collect personal data such as your name, job title and contact details. We also process personal data about what communications we have had with you or other content we have sent to you. We also process feedback that you provide about our candidates.

If you provide information to us about a candidate (for example, if you confirm a candidate has worked with you or if you provide a reference), then we will obtain your details from the candidate and we will keep a record of the personal data that you provide to us about that candidate.

We process personal data about you from public domain sources such as LinkedIn and social networking sites or because you were a delegate at one of our events or at an event where the event organiser is permitted to share delegate details with us.

Suppliers We typically collect your name and contact details as a business contact for your organisation.

Providing your personal data

In some cases, it will be necessary for you to provide personal data to us. If you do not provide us with the personal data we ask for, we may not be able to provide you with our services.

How we use your personal data

Candidates

We use your personal data to:

provide you with work finding services;
communicate with you;
enable you to upload your CV and apply for jobs;
personalise your experience by creating a candidate profile;
enable us to monitor equality and diversity;
provide you with interviewing and salary advice; and
send you direct marketing for the purposes of informing you about job opportunities, industry reports and insights, events, promotions and competitions, and other content in accordance with your marketing choices.

Prospective Candidates

We use your personal data to:

determine if you may be interested in our services and how we can assist you;
to contact you and find out if you are interested in our services.

Clients

We may use your personal data:

to provide recruitment services to you;
to communicate with you;
to get feedback from you on our services through client satisfaction surveys, in order to improve our services and to develop new services;
to maintain our business relationship with you;
to answer your enquiries when you contact us;
to fulfil contractual obligations to you;
to establish, exercise or defend legal claims; and
for direct marketing purposes.

Suppliers

We use your personal data:

to communicate with you;
to maintain our business relationship with you;
to answer your enquiries when you contact us;
to fulfil contractual obligations to you;
to establish, exercise or defend legal claims; and
for direct marketing purposes.

You can unsubscribe from receiving marketing communications from us, using the unsubscribe methods contained in communications we send to you or by contacting us.

Legal Grounds for processing your Personal Data

Under the GDPR, we rely on the following legal grounds to process your personal data:

(a) Performing a contract – where, in order to perform our obligations under a contract with you or to take steps at your request to enter into a contract with us, it is necessary for us to process your personal data;

(b) Compliance with a legal obligation – where we need to process your personal data to comply with legal or regulatory obligations.

providing our services to you;
responding to your requests and enquiries;
informing you about our services and;
ensuring that our operations are conducted in an efficient manner.

(d) Consent In some circumstances, we will ask for your consent to process your personal data in a way. For example, if you create a user profile or register for our job alerts or other content. To the extent that we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. Please contact us if you would like to withdraw your consent.

Automated decision making

We do not undertake automated decision making or profiling. We do use our computer systems to search and identify personal data but a person is always involved in the decision-making process.

Who we share your personal data with

In certain circumstances we will share your personal data with:

Third Parties

If you are a candidate, we share your personal data with clients who have vacancies for jobs which you are interested in.
We also share your personal data and, where necessary, special category data with third party service providers who perform services and functions on our behalf, such as:

verifying details you have provided from third party sources;
hosting personal data for us;
providing professional advice to us;
providing data analytics to us;
carrying out testing and development work on our business technology systems;

How long we hold your personal data for

We will keep your personal data for as long as we need to in order to fulfil the purpose we collected it for, which may be an ongoing purpose. For example, if you are a candidate, we will retain your personal data for the duration of our business relationship with you and beyond, as we often support candidates with job placements over many years and potentially throughout their careers.

We keep some personal data for longer than others. To determine the appropriate retention period for personal data, we consider factors such as the purposes for which we process your personal data, including any legal, regulatory, accounting and reporting obligations, the nature and amount of personal data that we hold about you, and the potential risk of harm to you from unauthorised use or disclosure of your personal data.

Where we process your personal data for direct marketing purposes, we will do so until you ask us to stop, and for a short period after this (to allow us to implement your request). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely, so that we can respect your request.

Your rights in relation to personal data we hold about you

You have several rights under UK and EU data protection laws. These rights include the right to ask us for a copy of your personal data, to correct, delete or restrict processing of your personal data; to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.

In addition, you can object to the processing of your personal data in some circumstances (in particular, where we do not have to process your personal data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).

These rights may be limited, for example, if complying with your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests for keeping. We will inform you of any relevant exemptions we are relying on when we respond to your request.

How to Contact Us

Exercising your rights

To exercise your rights, or to withdraw your consent to processing, or to unsubscribe from receiving marketing communications from us, you can:

visit out contact us page
email us at [email protected] or
write to us or our DPO at:

Miller Grace Recruitment Limited

THE OLD SAWMILL, SHAW BRIDGE STREET
CLITHEROE
BB7 1LY

Questions and Complaints

Make a complaint to a supervisory body which in the United Kingdom is the Information Commissioner’s Office. The ICO can be contacted through this link: https://ico.org.uk/concerns/

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Changes to our Privacy Policy

We may change this privacy policy at any time. If we do so, we will post updates on this site.

This Privacy Policy was last updated on March 2021.

Miller Grace – Legal Recruitment